Odo

Support

Bike computer, ride history, maintenance, and Odo Pro

Need help with Odo? Email support@flowwish.app. Please include your device model, iOS version, Odo version, and a short description of what happened. Do not send Health data, precise routes, purchase receipts, or other sensitive information.

Ride recording

Odo needs location access to record speed, distance, elevation, and route. For uninterrupted rides while the screen is locked or another app is open, allow background location access. You can review the permission at any time in iOS Settings › Privacy & Security › Location Services › Odo.

Health and iCloud

Health access is optional and can be changed in the Health app. Odo stores ride, bike, and maintenance data on your device and, when iCloud is enabled, in your private CloudKit database. If data is not syncing, confirm that iCloud Drive is enabled, Odo is allowed to use iCloud, and the device is signed in to the expected Apple Account.

Restore Odo Pro

Open Odo Settings, select Odo Pro, then choose Restore Purchases. Use the same Apple Account that made the purchase. Restoring does not charge you again. If the purchase still does not appear, check your connection and Apple purchase history, then contact us with the error message shown in Odo.

Manage or cancel a subscription

Apple manages billing for Odo Pro subscriptions. On iPhone, open Settings, select your name, then Subscriptions. Apple also provides subscription cancellation instructions.

Request a refund

Purchases are processed by Apple, so refund eligibility and decisions are handled by Apple. Follow Apple's refund instructions or sign in at Report a Problem.

Delete your data

In Odo Settings, choose Erase All Data to delete ride, bike, maintenance, and expense data from Odo. Data synchronized through iCloud may also need to be managed through your Apple Account and iCloud settings. App Store purchase records are managed by Apple and are not deleted by this action.

Privacy and terms

Read the Odo Privacy Policy and Apple's Standard Licensed Application End User License Agreement.